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HOW TO ACTIVATE YOUR PROFILE?

Como activar el tag
Como activar el tag
KOKOTAG has NFC technology. Just
by bringing your phone close to the device and opening the link
that appears to start the activation
process. The steps are the following:

1. Choose who is going to use it

Pincha en mascota
Pincha en mascota

2. Register or log in

Registrate
Registrate

3. Enter your data

Introduce tus datos
Introduce tus datos

4. Fill in your card details

It is required for the activation, but you will not
be charged anything, you get 6 months free
Funciones kokotag
Funciones kokotag

6. Enter the first
profile details

Funciones kokotag
Funciones kokotag

And done!

KOKOTAG®

Identify and locate
everything that matters to you
Funciones kokotag
Funciones kokotag

What is it?

Usos kokotag
Usos kokotag

KOKOTAG It is a device that allows you to identify and locate everything that matters to you.

Let us show you how it works:

Id icono pets

Identification

Tres moviles
Tres moviles

KOKOTAG lets you create a profile with the most important information about whatever matters most to you.

To do so, you must subscribe to a Plan. With the purchase of the KOKOTAG® we give you 6 months of Plan for free.

You can cancel it whenever you want.

Once you complete theactivation process of the Plan,you can edit the profile or manage the Plan whenever you want, fromKOKO SUITE at activaelkoko.com

WHO CAN SEE THE PROFILE?

Anyone who brings their phone close to the back of the KOKOTAG, with NFC enabled, whether Android or iPhone.

Anyone who scans the QR code on the back of the KOKOTAG, whether Android or iPhone.

Icono localizacion

Localization

Localizacion mascota
Localizacion mascota

KOKOTAG is a locator that works through the Apple networks.

By accessing the Find app, you will see where yourKOKOTAG at all times, in real-time*.
*Subject to the Apple Find My requirements.

If you don't know how to link the KOKOTAG with your iPhone, go toLink to Find.

KOKOTAG® is a locator that works through the Google Find My Device networks.

By opening the Find My Device app you will see where your KOKOTAG® is at all times, in real time*.*Subject to the Find My Device requirements.

If you do not know how to link the KOKOTAG with your Android phone, go toLink to Find My Device.

What is NFC?

NFC is a technology that allows fast short-range communication between two devices.

Funciones kokotag

KOKOTAG has an NFC chip built into the back. If you bring a phone close, you will see the information it holds: the identification profiles.

How is the NFC chip read?

The phones we use today have an NFC reader by default.
Depending on the model, you will have to enable it

manually or it will already be enabled. It is a system that barely uses any battery.

The reader is located on the back of your phone, but depending on the brand, its position varies.

IF YOU HAVE AN IPHONE

NFC reader on iPhone

Funciones kokotag
How to bring the
phone close
Funciones kokotag

IF YOU HAVE AN ANDROID

NFC reader on Android

Varies by model

Funciones kokotag

How to bring the
phone close

Funciones kokotag
Funciones kokotag

KOKOTAG has a unique QR code on the back of the device.

To scan it, just open the camera app on your phone or the app you normally use for this.

IDENTIFYING PROFILES

When someone reads the KOKOTAG, they will reach the identification profile the owner has created.

Funciones kokotag

In the profile you can carry:

· Your pets' documentation.

· Emergency phone number.

· Important details about your pet.

· Owner's data.

· Their vaccines. Get reminders about upcoming ones.

· Health information about the pet.

· Important documents (such as ID or health card).

You can personalise the profile whenever you want by going to KOKO SUITE from activaelkoko.com

Ir a KOKOSUITE

Personalizing it is very simple, and changes will apply instantly once you save them.

To access KOKOSUITE, you can tap the button above or go to our website,activaelkoko.com, and follow these steps:

1. Open the drop-down menuand go to LOG IN

2. Log in with your credentials

3. You're in!

You are now inside KOKOSUITE. Here you can see all your active plans and choose which one to personalise, just by clicking on it.

You can also edit or cancel your Plan, we explain everythingby clicking here.

4. Personalize the profile to your liking!

Funciones kokotag

If you have any issues, feel free to contact ourTechnical support.

Link the KOKOTAG®
for location tracking

To link the KOKOTAG® with your phone:

1st Activate your plan.Click here to see how.

2nd Open the Find My app and follow the steps you will see below.

1. Go to item and "add item"

Funciones kokotag

2. Press the button on the KOKOTAG® until you hear the sound. When it appears, click 'connect'

Funciones kokotag

3. Add a name and an emoji

Funciones kokotag
Enlazar tag 2

AND DONE!

Funciones kokotag

What happens if I remove the object from Find My and can't link it again?

You may delete your KOKOTAG from the app and not be able to link it again.

Don't worry.

You just have to press the KOKOTAG button 5 times and hold it down on the last one (the fifth) until you hear the sound.

Once the sound plays, you can search for it with the Find My app and link it again.

Link the KOKOTAG®
for location tracking

To link the KOKOTAG® with your phone:

1st Activate your plan.Click here to see how.

2nd Turn on your KOKOTAG (pull the plastic strip) and follow the steps below.

1. Wait and when your
smartphone detects it,
tap connect

Funciones kokotag

2. Download and install the
Google Find My Device app
or open it, if you already have it

Funciones kokotag

3. Wait for the KOKOTAG
to be added to the app

Funciones kokotag

AND DONE!

Funciones kokotag

What happens if I delete the
item from Find My Device and
cannot link it again?

You may delete your KOKOTAG from the app and not be able to link it again.

Don't worry.

To reset it, remove the cover and you will see a button: make 4 quick presses in under 3 seconds, and one long press until you hear a sound.

And that's it.

1.The device

2.Button

3.Linking

4.Delete and link again

5.Find My app

6.Safety

1. The device

Instrucciones 1

BATTERY

This device has a CR2032 battery. To replace it, rotate the cover in the opposite direction of the clock's hands.

Instrucciones 1

Replace the battery with the same type: CR2032, with the flat side up.

Instrucciones 1

Place the cover and rotate it in the direction of the clock's hands to close it.

Instrucciones 4

FEATURES

Location via Apple Find My®

NFC Technology

Multifunction button

1 Lithium Ion CR2032 battery

TECHNICAL DATA

Size: 35 x 38 x 8 mm

Weight: 50 g

Resistance: IP53 Certification*

Material: ABS Plastic

*Splash and dust resistance is not permanent and may decrease as a result of regular use. The warranty does not cover liquid damage. Not waterproof.

2. Button

KOKOTAG has a physical button used to turn the device on or off.

It also turns on the Bluetooth search so you can link it with your phone.

One long press, until you hear a long sound to turn it on and be able to link it.

Another press, until you hear a short sound to turn off the device search.

Instrucciones 5

3. Link

To link the KOKOTAG you will need an iPhone, since it works through the Apple networks.

You will need to go to the Find My app and follow the steps indicated inLink to Find

4. Delete and link again

If you want to link your KOKOTAG to another phone, you must first delete it from the app. To do so, in Find My, select the item you are going to delete and scroll to the very bottom of the options.

Instrucciones 6

Once removed, restart the linking process.

If, when trying to link the device after deleting it, the iPhone cannot find it:

Press the button 5 times and hold it down on the 5th until you hear the sound.

By doing this, it will appear in the app, and you can link it again.

5. Find My app

Find My offers several functions and possibilities that we will explain below:

Play sound.

Instrucciones 13

By pressing this button you can make the KOKOTAG play a sound so you can find it, if you are nearby and cannot see it.


Route

Instrucciones 7

Create a route to the KOKOTAG directly from the app.


Share object

Instrucciones 8

Send the object's location to someone else if you need someone else to keep track of it.


Notifications

Instrucciones 9

Turn on notifications so it warns you whenever you move away from the KOKOTAG (or it moves away from you).


Lost mode

Instrucciones 10

If you've lost the object, activate lost mode for the following:

Instrucciones 11

Rename and delete

Instrucciones 12

Change the name and icon of the device anytime.

Remove the device from your app to link it to another iPhone.

6. Security

Declaration of conformity

This product complies with the CE and FCC directives. This device meets the requirements of Part 15 of the FCC Rules and of the Industry Canada RSS authorisation standard. Operation is subject to the following conditions:

  1. This device must not cause harmful interference.

  2. This device must accept any interference received, including interference that may cause undesired operation. Any change or modification not expressly approved by the responsible party for compliance may void the authorization to operate this equipment. This device complies with the IEA exclusion test requirements for mobile devices if the minimum distance of 5mm is maintained. In any case, the device will be used in a way that minimizes the potential for human contact during normal operation.

Draee Directive & Product Waste

At the end of its useful life the product must not be treated as household or general waste. It must be taken to a responsible recycling point for electrical and electronic equipment, or returned to the supplier for disposal.

DO NOT INGEST

Due to chemical burns and the potential for esophageal perforation, ingesting the battery may cause serious injury or death. If someone or an animal swallows the button cell, immediately call emergency services and seek timely medical assistance.

KOKOTAG warning

Due to chemical burns and the potential for esophageal perforation, ingesting the battery may cause serious injury or death. If someone or an animal swallows the button cell, immediately call emergency services and seek timely medical assistance.

Use of the device with people

At KOKO, we want to clarify that under no circumstances do we tolerate the use of our devices as an alternative control method in situations that we specify.

Our products are focused on helping dependent people in risk situations and are never intended to be used with someone without their prior approval.

healthSecurityInfo

Before use

Please download the official Google Find My Device app from the Google Play Store:

  • Open the Google Play Store on your Android device.
  • Search for “Find My Device“.
  • Check that the developer is Google LLC.
  • Tap “Install“ to complete the process.

Important notes:

  • System requirements: Requires Android 9 or higher, and the device must be signed in to a Google account.
  • Permission settings: Make sure the “Location services" and "Device administrator" permissions are enabled.
  • Security warning: Avoid downloading APK files from unknown sources to prevent malware risks.

1.The device

2.Button

3.Linking

4.Delete and link again

5.Find My Device app

6.Safety

1. The device

Instrucciones 1

BATTERY

This device uses a CR2032 battery. To replace it, lever the cover open with an object, like this:

Instrucciones 1

Replace the battery with the same type: CR2032, with the flat side up.

Instrucciones 1

Put the cover back by pressing it inwards.

Instrucciones 4

FEATURES

Location via Google Find My Device.

Pairing button

1 Lithium Ion CR2032 battery

TECHNICAL DATA

Size: 36 x 36 x 7.5 mm

Weight: 7.65 g

Resistance: IP53 Certification*

Material: ABS Plastic

*Splash and dust resistance is not permanent and may decrease as a result of regular use. The warranty does not cover liquid damage. Not waterproof.

2. Button

KOKOTAG has a physical button used to pair the device.

1 press to turn it on

1 long press of 5 seconds to turn it off.

To reset it, make 4 quick presses in under 3 seconds, and one long press until you hear a sound.

Instrucciones 5

3. Link

Requirements: Android 9 or higher with the latest software. Replaceable battery included (CR2032).

Features vary depending on the Android device and the region. Ultra Wideband is not available in all regions.

Google's "Find My Device" feature helps you locate your belongings quickly and securely, even when your devices are offline or far away.

From misplaced car keys to the tablet hidden under the sofa cushions, it is now easier than ever to keep track of your things.

Also, all your location information stays private, even from Google.

To link the KOKOTAG you will need an Android device, since it works through the Google Find My Device networks.

Linking it is very simple. You must pull out the plastic piece that protects the battery.

Instrucciones 5

It will turn on automatically, playing a sound, and in a few seconds it will appear on your Android phone, as you can see below. Tap the connect button and follow the steps.You can see the steps by clicking here.

Instrucciones 5

4. Remove and relink

If you want to link your KOKOTAG to another phone, you must first delete it from the app. To do so, tap the gear icon and at the end “remove from Find My Device” will appear.

Instrucciones 6 Instrucciones 6

If, when trying to link the device after deleting it, your Android phone cannot find it:

Make 4 quick presses in under 3 seconds, and one long press until you hear a sound.

Doing it this way, it will appear and you will be able to link it again.

5. Find My Device app

Find My Device offers several features and options that we will explain below:

PLAY SOUND.

Instrucciones 13

By pressing this button you can make the KOKOTAG® play a sound so you can find it, if you are nearby and cannot see it


ROUTE TO THE DEVICE

Instrucciones 7

It will create a route to the KOKOTAG® directly from Google Maps.


SHARE ITEM

Instrucciones 8

Send the object's location to someone else if you need someone else to keep track of it.


MARK AS LOST

Instrucciones 9

If you've lost the object, activate lost mode for the following:

Instrucciones 9

Once you fill in the details, you will be notified when the KOKOTAG® comes into range of a network.


RENAME

Instrucciones 10

Change the name and category of the device whenever you want.


DELETE

Instrucciones 12

Delete the device if you want to pair it with another Android smartphone.

6. Security

Warning:

This device complies with Part 15 of the FCC Rules. Its operation is subject to the following two conditions:

  1. This device must not cause harmful interference, and

  2. This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in residential installations. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation

If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  1. Reorient or relocate the receiving antenna.

  2. Increase the separation between the equipment and the receiver.

  3. Connect the equipment to an outlet on a circuit different from the one the receiver is connected to

  4. Consult the dealer or an experienced radio/TV technician.

NOTE: This device and its antennas must not be placed or operated together with any other antenna or transmitter. RF exposure: This device has been evaluated to meet the general radio frequency (RF) exposure requirements. It can be used in portable exposure conditions without restrictions.

DECLARATION OF CONFORMITY

This product complies with the CE and FCC directives. This device meets the requirements of Part 15 of the FCC Rules and of the Industry Canada RSS authorisation standard. Operation is subject to the following conditions:

  1. This device must not cause harmful interference.

  2. This device must accept any interference received, including interference that may cause undesired operation. Any change or modification not expressly approved by the responsible party for compliance may void the authorization to operate this equipment. This device complies with the IEA exclusion test requirements for mobile devices if the minimum distance of 5mm is maintained. In any case, the device will be used in a way that minimizes the potential for human contact during normal operation.

WEEE DIRECTIVE & PRODUCT DISPOSAL

At the end of its useful life the product must not be treated as household or general waste. It must be taken to a responsible recycling point for electrical and electronic equipment, or returned to the supplier for disposal.

DO NOT INGEST

Due to chemical burns and the potential for esophageal perforation, ingesting the battery may cause serious injury or death. If someone or an animal swallows the button cell, immediately call emergency services and seek timely medical assistance.

USE OF THE DEVICE WITH PEOPLE

At KOKO, we want to clarify that under no circumstances do we tolerate the use of our devices as an alternative control method in situations that we specify.

Our products are focused on helping dependent people in risk situations and are never intended to be used with someone without their prior approval.

healthSecurityInfo

KOKOSUITE is where you control everything. Signing in with your email and password, you can do all of this:

1. Personalize your profile 2. Modify your Plan:

- Change payment method

- Cancel Plan

- Modify billing information

3. Security options

- Change password

- Activate two-step authentication

4. Linked Kokos 5. Change language

To go to KOKOSUITE, open the dropdown menu and click on LOG IN

Log in with your email and password

1. PERSONALISE YOUR PROFILE

Here you will see all the active profiles you have.

To personalize it, click on the one you want.

Upon entering, you will find the personalization menu. It's very easy to use. You'll have it done in a couple of minutes!

2. CHANGE YOUR PLAN

If you tap the “Options” icon this menu will open.

Go to Manage Plan

It will take you to your Stripe account, the payment management platform we use. We use Stripe because it is a very secure platform, your data is safe.

From here, you can change the payment methods, cancel the Plan, or change the billing information.

3. SECURITY OPTIONS

Go to security and data to change your password or enable two-step authentication

4. LINKED KOKOS

If you go to Linked Kokos, you will be able to see all devices associated with your account, edit their names, delete them if you won't use them again...

5. LANGUAGES

You can change the language by going to Languages. This changes the language of KOKOSUITE, not that of the person who reads the KOKOTAG and views the profile.

Whoever reads the profile will see it in the language set by default on their phone.

If you have any issues, feel free to contact ourTechnical support.

About safety and health when using KOKO devices

Warning:

This device complies with Part 15 of the FCC Rules. Its operation is subject to the following two conditions:

  1. This device must not cause harmful interference, and

  2. This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in residential installations. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation

If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  1. Reorient or relocate the receiving antenna.

  2. Increase the separation between the equipment and the receiver.

  3. Connect the equipment to an outlet on a circuit different from the one the receiver is connected to

  4. Consult the dealer or an experienced radio/TV technician.

NOTE: This device and its antennas must not be placed or operated together with any other antenna or transmitter. RF exposure:
This device has been evaluated to meet the general radio frequency (RF) exposure requirements.
It can be used in portable exposure conditions without restrictions.

Declaration of conformity

This product complies with the CE and FCC directives. This device meets the requirements of Part 15 of the FCC Rules and of the Industry Canada RSS authorisation standard. Operation is subject to the following conditions:

  1. This device must not cause harmful interference.

  2. This device must accept any interference received, including interference that may cause undesired operation. Any change or modification not expressly approved by the responsible party for compliance may void the authorization to operate this equipment. This device complies with the IEA exclusion test requirements for mobile devices if the minimum distance of 5mm is maintained. In any case, the device will be used in a way that minimizes the potential for human contact during normal operation.

WEEE Directive &
Product Disposal

At KOKO, we want to clarify that under no circumstances do we tolerate the use of our devices as an alternative control method in situations that we specify.

Our products are focused on helping dependent people in risk situations and are never intended to be used with someone without their prior approval.

DO NOT INGEST

Due to chemical burns and the potential for esophageal perforation, ingesting the battery may cause serious injury or death. If someone or an animal swallows the button cell, immediately call emergency services and seek timely medical assistance.

KOKOTAG warning

Due to chemical burns and the potential for esophageal perforation, ingesting the battery may cause serious injury or death. If someone or an animal swallows the button cell, immediately call emergency services and seek timely medical assistance.

Use of the device with people

At KOKO, we want to clarify that under no circumstances do we tolerate the use of our devices as an alternative control method in situations that we specify.

Our products are focused on helping dependent people in risk situations and are never intended to be used with someone without their prior approval.

Warning for the rest of KOKO devices

If a person or animal accidentally swallows the device, call the emergency services immediately and seek medical assistance in time.

healthSecurityInfo healthSecurityInfo